Q1: Does the company get any quality certificates or past any environmental management system and factory audit? A1: Yes, all products test can be passed by third party of ITS , SGS, etc. We achieved the ISO9001:2008, also had passed factory audit by Walmart, BSCI, SEDEX.
Q2: What primary products does your company provide? A2: We provide daily used ceramic dinnerware mainly in material of porcelain, stoneware and new bone china.
Q3: How is the company's development ability of product and designs? A3: We have our own design teams to satisfy different market demand.
Q5: What are your payment terms? A5: In generally, we accept 30% deposit by T/T before production, 70% balance against the shipping documents. Or L/C at sight.
Q6: What's your production Lead-time for bulk order? A6: Generally it takes 40-50days for quantity of one 40HQ and 45-60 days in peak season or OEM designs.
Q7: What's the lead-time for sample? A7: Within 3 days for white body, 7-10 days for decorated sample, 10-15 days for OEM designs and shapes.
Q8: What about the cost for samples and their delivery? A8: Free sample for our original products, shipping charge on buyer's cost, OEM designs will charge according to the design, the sample charge will be refunded once we get your bulk order
Q9: When your company is founded? And where is your factory? A9: Our company is founded in 2000, and factory is located in Linyi, Shandong Province.
Q10: How's your factory capacity? A10: We have two tunnel kilns which can produce 80,000pcs one day.